Shipping policy
Our Commitment to Eco-Friendly Shipping
At Livaro, we're dedicated to delivering premium products while staying true to our ecological values. We believe that responsible shipping is just as important as the quality of our products — which is why we've centralized our warehouse operations to minimize our carbon footprint and ensure efficient worldwide fulfillment.
Shipping Information
- Warehouse Location: All Livaro products are shipped from our central warehouse. This strategic decision allows us to maintain a streamlined operation, reduce unnecessary logistics, and ship efficiently to customers worldwide.
- Global Shipping: We offer worldwide shipping so that everyone, no matter where they are, can access Livaro's products.
- Shipping Times: Standard shipping takes approximately 7–10 business days, depending on your location. Please note that delivery times are estimates and may vary due to factors outside our control, such as customs delays or severe weather conditions.
Shipping Address
Please ensure that the shipping address you provide at checkout is accurate and complete. Livaro is not responsible for orders that cannot be delivered due to incorrect address information. Any costs associated with an undeliverable order are the responsibility of the buyer.
If you notice an error in your shipping address after placing your order, please contact us within 24 hours. Once an order is marked as delivered in the tracking system, refunds or reshipments will not be issued unless the error is on our part.
Eco-Friendly Packaging
Livaro uses eco-conscious packaging for all orders. We prioritize materials that are recyclable, biodegradable, or made from renewable resources wherever possible. We encourage you to recycle or repurpose your packaging after receiving your order.
Order Tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package every step of the way. If you have any questions about your order status, our customer service team is ready to help.
Shipping Rates
- Standard Shipping: Free on all orders, worldwide.
- Expedited Shipping: Available at an additional cost, calculated at checkout based on your destination and order size.
Questions?
For any questions or concerns about your order or our shipping policy, don't hesitate to reach out to our customer service team. We're here to make your Livaro experience as smooth as possible.